September 1, 2018

FAQ

FREQUENTLY ASKED QUESTIONS

Here you will find answers to frequently asked questions, hopefully you will find the answers you are looking for here – if not, please contact us.

How do i get started?

It’s very simple to get started with loopSign. Just register for a 30 days free trial and you are ready to start.

LoopSign seems to “hang” or does not show content properly.

If the player/screen you are useing is old or have compability issues you might get stop/hang or content is not shown properly.  Check with your screen/player manufacturer to see if there is a firmware update available.

Another alternative is to use an external player like a Raspberry PI or Intel ComputeStick.

I can’t edit or save changes in the screen editor.

Please make sure you are useing Chrome, Firefox or Safari browser to edit your screens.
Microsoft Internet Explorer will not work properly. 
Also make sure you’re not working in a Citrix or Terminal Server environment

More information on HTML5 browser compability 

I have an old screen with no internal player/browser – how can i use LoopSign

You can use a PC or a Raspberry PI
Download the guides on how to set them up here:

Guide for setting up PC

Guide for setting up Raspberry PI
Or you can contact us to get a Raspberry PI preinstalled and configured micro SD chip.

Are there any formal terms and conditions for useing LoopSign

Yes there is, please read them carefully.
You will find them here Terms & Conditions

Can i show a web page/site in real time on my screens?

Yes you can, but only if they are HTTPS and the web site allows to be shown on other websites. (iframe)
Many websites does not iframe and will not appear on your screen. You you just have to test. 

How do i get my content displayed on a screen

On your account pages you easily create and edit content for each of your screens.
Every virtual screen you make and administer gets a unique URL address.
This address is then put into your screens built in browser. For example https://loopsign.no/screen/BMxxxxx

How do i download the LoopSign software

Actually there is no software to download. loopSign is totally cloud based, and the user interface loads directly in your web browser.
We support Google Chrome, Safari, Firefox, Opera and other HTML 5 compatible browsers.